This release introduces several major enhancements focused on improving video monitoring, operational awareness, and incident management across the platform.
What’s new in this release:
Video Player 2.0 – A Faster, More Intuitive Video Experience
This release introduces Video Player 2.0, a significant upgrade to BluSKY’s video monitoring capabilities. Key improvements include:
- WebRTC live streaming for dramatically lower video latency
- A fully redesigned video player interface for easier monitoring and navigation
- An enhanced events timeline for faster incident review
- Real-time event indicators and event cards displayed directly on video
- Hover snapshot previews for quick timeline scanning
- Persistent “Switch to Live” controls and Snap24 quick access
- Improved clip export management and responsive video controls
- Expanded camera configuration options for WebRTC and push/pull streams
AI Ticketing (Beta) – Enhanced Visibility and Insights
The AI Ticketing module continues to evolve with new tools designed to improve issue tracking and operational awareness:
- Dashboard widgets for real-time ticket visibility
- Priority ticket tracking to quickly surface urgent issues
- Category-based insights for improved operational analysis
- KPI summary cards to help teams understand performance at a glance
LogBook Redesign – Faster and Smarter Operational Reporting
The LogBook module has been redesigned to streamline operational logging and reporting:
- A modernized interface for easier entry creation and review
- Voice-based quick entry using Whisper
- AI-assisted log creation to accelerate reporting
- Improved entry viewing and attachment support
For the full set of updates and technical details, see the official release notes here:
March Release Notes